Doesn’t fit? Don’t’ worry! Simply contact us at email@example.com with your order number and let us know that you wish to return.
All items must be returned within 14 days of receiving the goods in their original condition (unworn with all labels attached) for a full refund minus the original shipping cost.
We do not offer a free returns service at this current time but any items returned should be sent with Royal Mail, tracked and signed for as we cannot be responsible for any items lost or damaged during transit. If you wish to return your item using another courier or from an international destination please contact us for an alternative returns address.
If you receive an incorrect item for any reason please notify us as soon as possible and will advise how to return.
Please email to notify us of your return at firstname.lastname@example.org. Our return address is:
PO BOX 100
We will attempt to process your return within 2 working days of receiving the goods and will refund to the original payment method. During sale periods this may take a little longer but we will endeavour to process all returns within the specified period.
Once your refund has been processed we will send you a confirmation email to notify you. All refunds will be credited to the original payment method. Depending on your bank this may take up to 5 working days to show in your account.